FBK Offroad will accept returns for up to 90 days from the date of purchase. Please include all original items in your return shipment. Incomplete returns may not be eligible for a full refund. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Returns from 31-90 days will receive a full refund minus 10% to cover shipping and handling. No returns will be accepted after 90 days. FBK Offroad will provide a return shipping label upon request. International residents – including Canada and Mexico – are responsible for return shipping charges.
Refunds will be applied to the original payment method that was used. Refunds are generally issued within 5-10 business days of FBK Offroad receiving all returned goods. Your bank may require additional processing time to reflect the refund in your account.
Non-Rough Country branded products, such as tires and wheels, may be subject to up to a 20% re-stocking fee depending on condition of returned items.